PRIVACY POLICY

Your Privacy, Our Priority

Effective Date: April 5 2025

Who We Are

Grey Silo Veterinary Hospital is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://greysilovets.ca.

Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, mailing address, and any other details you provide through contact forms or appointment requests.

Non-Personal Information: Browser type, operating system, IP address, and website usage data collected through cookies and analytics tools.

How We Use Your Information

We use your information to:
  • Respond to inquiries and appointment requests.
  • Improve our website and services.
  • Send relevant updates, promotions, or newsletters (with opt-out options available).
  • Comply with legal obligations.

Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information with third-party service providers who assist in website operations or business functions, provided they maintain confidentiality. We may disclose information when required by law.

Data Security

We take reasonable precautions to protect your personal data; however, no method of online transmission is 100% secure. By using our website, you acknowledge the inherent security risks.

Cookies and Tracking Technologies

We use cookies and similar tracking tools to analyze website traffic and enhance user experience. You can modify your browser settings to decline cookies, though some website functions may be affected.

Your Rights and Choices

You may request access, correction, or deletion of your personal data by contacting us. If you opt into marketing communications, you may unsubscribe at any time.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Grey Silo Veterinary Hospital
105 Oak Park Drive, Unit 3, Waterloo, Ontario N2K 0B3
info@greysilovets.ca

(519) 725-1777

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